Vinotheque Wine Cellars Owner's Manual download pdf (Page 25)

Customer Service

For your convenience, Vinothèque Wine Cellars has established telephone numbers for frequently

asked questions.

To locate the service facility or dealer nearest you, for service assistance and resolution of a service

problem, or for product information and operation, call:

Customer Service (800) 343-9463

Vinothèque Wine cellars

1738 East Alpine Ave.

Stockton, CA 95205

Freight:

Freight for repairs will be limited to 90 days on the cabinet; one year on cooling units and parts.

Customer Service

Vinothèque is sold exclusively through a nationwide network of distributors. These

distributors are trained to be your primary resource for all customer service situations.

Through the sales process they have developed a thorough understanding of the

environment the unit has been designed to operate within. They are the best suited to

address your individual needs and customized situation.

Refrigeration Referral Services

You can call Customer Service for refrigeration referral services (800) 343-9463.

In case repair is needed for refrigeration:

QT Series:

Contact Customer Service for refrigeration technician referrals in your area.

WhisperKool Series:

Option 1. “Same as above”

Option 2. Contact Customer Service and purchase a replacement unit under terms

of our Consumer Care program.

Consumer Care Program

See page 22.

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Vinotheque Wine Cellars Owner's Manual Page 25