Vinotheque Wine Cellars Owner's Manual download pdf (Page 25)

WARRANTY CLARIFICATION ON

WHISPERKOOL

PRODUCT

Warranty Clarification

on WhisperKOOL Product

-23-

Limits and Exclusions

There are no express warranties except as

listed in the Limited Warranty on page 23.

Vinothèque shall not be liable for special,

incidental, consequential, or punitive

damages, including, without limitation,

loss of goodwill, profits, or revenue; loss

of wine; loss of use of this product or any

associated equipment; cost of substitute

equipment; downtime costs; or claims

of any party dealing with buyer for such

damages, resulting from the use of this

product or arising from breach of warranty

or contract, negligence, or any other legal

theory.

All express and implied

warranties, including

the warranties of

merchantability and

fitness for a particular

purpose, are limited to

the applicable warranty

period as set forth

above.

Some states do not

allow the exclusion

or limitation of consequential damages,

or limitations on how long an implied

warranty lasts, so the above exclusions

or limitations may not apply to you. This

warranty gives you specific legal rights,

and you may also have other rights, which

vary from state to state.

If a problem arises with your WhisperKOOL

system during the warranty period, you must

contact Vinothèque Customer Service for

warranty coverage and repairs.

If a problem is not handled to your

satisfaction, write to Vinothèque Wine

Cellars, Attn. Customer Service, 1738

East Alpine Avenue, Stockton, CA 95205

or call (209) 466-9463.

Correct WhisperKOOL Installation

Failing to address all of the variables

associated with proper installation will

cause the unit to operate incorrectly and

limit its ability to cool and the longevity of

the unit itself.

Follow Troubleshooting Outline

In order to avoid any unnecessary

expense it is essential that you follow

the troubleshooting guidelines provided

herein. The majority of the problematic

issues associated with the WhisperKOOL

product have to do with the incorrect

design of the cellar or improper use

of the product rather than a faulty

WhisperKOOL unit itself. Many of the units

returned for repair test

out satisfactory within

our correct operating

parameters. Please take

the time to review the

troubleshooting guide

prior to contacting

our Customer Service

department.

Vinothèque Customer

Service

We at Vinothèque strive

to provide the best possible customer

service for our clients. Because each cellar

design is custom and has its own unique

design parameters, we are often at a

disadvantage in terms of assisting the

customer with their specific problems.

We are required to ask multiple questions

regarding fundamental design issues

such as where the unit is mounted, what

type of power and amperage the unit is

connected to, etc. The majority of the

problems associated with the product are

associated with the incorrect installation

or sizing of the units.

Your Distributor or Cellar Contractor

should be able to assist you with

designing and correctly installing the unit

to adequately cool your cellar. If you have

built your own cellar independent of a

professional consultant or contractor, you

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